Frequently Asked Questions
What do I do if I lose my link to the client portal?
Easy Fix! Just use the following link to sign in or to enter your email so it can send you a login link.
Are you still seeing clients during the COVID-19 Pandemic?
Yes! We know how important it is to keep our doors open during these crazy times! When you visit us, you are welcome to wear a mask, but you are not required to do so in our office.
We simply ask that you not come in if you are feeling ill.
Please know that we are taking special care to keep our office clean and safe!
All our therapists offer online sessions, if you prefer. Call or email today with any questions you may have or to schedule an appointment with one of our therapists!
Are you taking new clients?
Yes, we are! Contact us today, and we’ll get you connected to the best therapist for you. Our friendly office staff is ready and willing to answer any questions you may have and let you know when our therapists are available.
Call us today at (602) 759-0512.
Does your office accept insurance?
No, we do not bill insurance directly. Because of this, we are considered “Out of Network.” However, if your specific insurance plan covers mental/behavioral health services, we can work with you to provide a Superbill that you can submit to your insurance company for them to reimburse you directly.
Please let us know if this is a route you would like to take and check with your insurance provider to see if they have out-of-network benefits for counseling-related services.
How much do you charge per session?
Our therapists charge varying amounts based on their education, years of experience, and any specific training, specializations, or licensing they have earned.
Jonathan Harrop – $200/50-minute session
Ashley Lynch Gaede – $150/50-minute session
Daniel Parke – $150/50-minute session
Laura Rice – $150/50-minute session
Lawana Mortensen – $150/50-minute session
Heather Richards – $145/50-minute session Allison Ellsworth – $125/50-minute session
Kristen Walker – $125/50-minute session
Kara Roberts – $125/50-minute session
Janna Hassel – $125/50-minute session
Josh Chapman – $125/50-minute session Cari McCormick – $75/50 minute session
Neurofeedback Sessions:
Initial Neurofeedback Intake (QEEG) + brain map after 10 sessions – $400
Ongoing Neurofeedback – $1250 for 10 sessions 10% discount if paid up front- payment plans available
What type of therapy sessions do you offer?
Why does your office smell so good?
How do I make an appointment with one of the East Valley Family Therapists?
Payphone, cell phone, landline – we don’t discriminate. Any way you want, grab a phone and call our office at (602) 759-0512 to schedule an appointment.
Our office staff will be happy to answer any questions you may have, collect your information, schedule your intake appointment, and send you the needed forms to fill out.
We look forward to seeing you.
We’re so glad you found us.
You don’t have to do this alone!
Contact us today, and we’ll be happy to help.